Introduction
Your Privacy Comes First at b2999
When you create an account on b2999.pro or use our platform, certain information is naturally shared with us. This Privacy Policy clearly explains exactly what data is collected, why it is collected, and how it is kept safe.
We believe you should have full control over your own data. That is why b2999 never sells your personal information to third parties — we only collect what is strictly necessary to provide our services.
This policy is written with our Bangladeshi users in mind. If you have any questions, reach out to our support team — they are always ready to help.
Please note: By using b2999's services, you agree to this Privacy Policy. If the policy changes, the site will be updated and the "Last Updated" date will reflect the revision.
Key Security Features
Why Is Your Data Safe at b2999?
Our privacy protection framework is built on six core pillars.
🔒
SSL Encryption
All your data and transactions are secured with 256-bit SSL encryption, making them unreadable to anyone outside.
🛡️
Data Sale Prohibited
Your personal information is never sold to advertisers or third parties. That is our core commitment.
🏦
Payment Security
Payment information is processed directly through the gateway. Card or bank details are never stored on b2999 servers.
👁️
Full Transparency
What data is collected and why — it is all clearly stated in this policy. Nothing is hidden.
🗑️
Right to Erasure
You can request the deletion of your personal data at any time, and we will act on it within the designated timeframe.
🔔
Breach Notification
In the event of a data breach, we will promptly notify you and the relevant authorities.
1
What Information Do We Collect?
B2999 only collects information that is strictly necessary to provide our services. Collecting unnecessary data goes against our policy.
| Data Type |
Example |
Reason for Collection |
| Identity Information |
Name, date of birth, national ID |
KYC Verification & Age Confirmation |
| Contact Information |
Mobile number, email |
Account Verification & Support |
| Financial Information |
Mobile banking number, transaction records |
Deposit & Withdrawal Processing |
| Technical Information |
IP address, device information, browser |
Security Verification & Fraud Prevention |
| Usage Data |
Gaming history, session duration |
Service Improvement & Responsible Gaming |
We never store your password in plain text. Passwords are always kept as encrypted hashes.
2
How is your data used?
Collected data is used only for its stated purpose. No information is used beyond what it was collected for.
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Account Management: Your information is used to create, verify, and secure your account — covering login, password recovery, and related processes.
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Transaction Processing: Financial information is used to process deposits and withdrawals quickly and accurately.
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Customer Service: Our support team may access your account information in order to resolve your issues or answer your questions accurately.
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Fraud Prevention: Technical data is analysed to detect unusual transactions or suspicious activity.
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Legal Obligations: Data is retained as required to comply with anti-money laundering laws and other applicable regulations.
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Service Improvement: Anonymous usage statistics are analysed to improve your gaming experience.
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Not sold for advertising: Your data is never sold or rented to advertisers or marketing companies.
3
Who is your data shared with?
B2999 does not sell your personal information to any third party. Limited data may be shared only where necessary to operate our services.
-
Payment Provider: Only the information needed to complete transactions is shared with providers such as bKash, Nagad, and Rocket. Each of these providers has its own privacy policy.
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Game Providers: For Live Casino or slots games, limited data is shared with the game provider solely to run the game.
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Legal Authorities: If required by a court order or government directive, data may be disclosed in compliance with the law. This is our legal responsibility.
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Security Auditor: Licensed third-party auditors are granted limited data access for routine security reviews.
Important: All third-party providers are contractually bound to uphold our privacy standards. They may not use your data for their own purposes.
4
How long is data retained?
Each data type has a defined retention period. No data is kept longer than necessary.
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Account Information: For as long as your account is active, and for up to 5 years after closure in accordance with legal obligations.
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Financial Transaction Records: Retained for up to 5 years in accordance with anti-money laundering legislation.
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KYC Documents: Even after account closure, data may be retained for up to 5 years as required by law.
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Technical Logs: Typically retained for 90 days to 1 year for security purposes.
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Marketing Preferences: If you cancel your subscription, your data will be deleted immediately or within 30 days at the latest.
5
What Are Your Rights?
You have several important rights over your own data, and b2999 respects every one of them.
📋
Right to Know
You can request to know what information we hold about you.
✏️
Right to Rectification
You can request corrections to any inaccurate data we hold.
🗑️
Right to Erasure
You can request deletion of your data under specific conditions.
⛔
Right to Restrict Processing
You can restrict how your data is used for specific purposes.
📦
Right to Portability
You can request a copy of your personal data.
🚫
Right to Object
You can object to the use of your data in certain cases.
To exercise any of these rights, contact our support team. We will typically respond within 30 business days.
6
Cookies & Tracking Technologies
B2999 uses cookies on its website to enhance your browsing experience and ensure uninterrupted service.
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Essential cookies: Essential for login sessions and security. These cannot be disabled as the site will not function without them.
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Performance cookies: To understand which sections of the site are most used. This data is collected anonymously and in aggregated form.
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Preference cookies: Used to remember language preferences and other personalization settings.
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No third-party advertising cookies: b2999 does not use third-party cookies to track your browsing habits for advertising purposes.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect how the site functions.
7
How Do We Keep Your Information Secure?
B2999 follows industry-leading technologies and practices to keep your data secure.
Technical Security
- 256-bit SSL/TLS Encryption
- Firewall & Intrusion Detection
- Regular Security Audits
- Two-Factor Authentication (2FA)
Procedural Safeguards
- Restricted staff access
- Staff Privacy Training
- All access logs recorded
- Incident Management Plan
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Our servers are housed in secure data centres with 24/7 physical security.
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Regular penetration tests are conducted to identify and address vulnerabilities before they can be exploited.
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Backups are stored in separate encrypted locations.
8
Collection of Minors' Data
B2999 strictly does not serve users under 18 years of age and does not collect any information from minors.
Age Verification: We verify age at the time of registration. If an underage account is detected, it is immediately closed and all associated data is deleted. Parents are encouraged to monitor their children's online activity.